AnswerRails

AnswerRails is a WordPress plugin for a trustworthy on-site AI assistant. Replies must be grounded in your published pages with clickable citations; if the corpus cannot support an answer, it refuses and offers a human handoff instead of inventing one.

It is bring-your-own-key (OpenAI, Anthropic, or Mistral)—traffic goes to your provider account, not through AnswerRails servers. Free tier includes the full assistant plus privacy machinery; Pro adds catalog/web sources and operator leverage. New installs can start on a free Mistral key.

Highlights

• One pipeline for every message, including always-on moderation—no config that skips checks.
• Refusal as a designed outcome, logged when content cannot back an answer.
• Compliance machinery: server-side consent receipts, enforceable retention/anonymization, and WordPress native export/erase personal-data flows.

Boundaries

Not a general off-site agent or full ticketing suite—its job is honest, cited answers from what you already published.

Who it is for

• WordPress sites with docs/policies that want AI support without surrendering keys or inventing answers.
• Teams that need workable consent, retention, and DSAR—not just a privacy badge.

Getting started

1. Read the docs on answerrails.com (the docs are also the demo knowledge base).
2. Install the plugin, add your model API key, and select content sources.
3. Probe with off-corpus questions to verify refusals and citations before enabling Pro sources.